PURPOSE OF THESE POLICIES
These Dropeego Dropshipping Company Policies (“Policies”) establish the operational, commercial, compliance, security, and conduct requirements applicable to all Subscribers participating in the Dropeego Dropshipping Program.
These Policies are incorporated into and form part of the Dropeego Dropshipping Subscriber Terms & Conditions (“Subscriber Terms”).
The purpose of these Policies is to:
protect Customers; protect Subscribers; protect Dropeego; protect Suppliers; protect payment providers; protect logistics partners; maintain Platform integrity; prevent fraud and abuse; establish consistent operating standards; ensure compliance with applicable Philippine law.
These Policies apply to all Subscribers unless a specific written agreement signed by an authorized representative of Dropeego provides otherwise.
By participating in the Dropshipping Program, the Subscriber agrees to comply with these Policies.
Dropeego may enforce these Policies through:
warnings; corrective instructions; Product restrictions; Order restrictions; account limitations; temporary suspension; payment restrictions where legally permissible; termination; recovery of amounts lawfully owed; referral to appropriate authorities where required or appropriate.
The severity of enforcement may depend on:
the nature of the violation; the Subscriber’s history; whether the conduct was intentional; the financial impact; the number of Customers affected; the legal or regulatory risk; whether the Subscriber cooperated; whether the conduct was repeated.
All Subscribers must comply with applicable Philippine laws and regulations.
Depending on the Subscriber’s activities, this may include laws and regulations concerning:
consumer protection; Internet transactions; electronic commerce; data privacy; taxation; advertising; intellectual property; Product safety; cosmetics; health-related claims; customs; importation; business registration; payment transactions; anti-fraud requirements.
The Subscriber remains responsible for determining which laws apply to its own business.
Nothing in these Policies authorizes conduct prohibited by Philippine law.
Each Subscriber operates independently.
The Subscriber is responsible for:
establishing its business; maintaining applicable registrations; determining its selling prices; advertising Products; communicating with Customers; complying with applicable taxes; maintaining Customer policies; handling Customer disputes; complying with applicable consumer rights.
Dropeego’s provision of Products, fulfillment, logistics, technology, or other services does not transfer the Subscriber’s independent legal responsibilities to Dropeego.
Subscribers must maintain accurate and truthful account information.
The following are prohibited:
false names; false addresses; fraudulent identification; unauthorized business information; impersonation; false payment information; false contact details; deliberate misrepresentation of business ownership.
Dropeego may require account verification at any time where reasonably necessary for security, compliance, fraud prevention, or legitimate business purposes.
Subscribers must not share their account credentials with unauthorized persons.
Account access may not be:
sold; rented; transferred; sublicensed; leased; given to another business.
Where multiple employees or authorized personnel require access, the Subscriber must use authorized account-management features where available.
The Subscriber remains responsible for activity conducted through its account.
A Subscriber must not create multiple accounts for the purpose of:
circumventing suspension; avoiding payment; abusing promotions; manipulating referrals; manipulating rewards; bypassing Product restrictions; concealing fraudulent activity; avoiding enforcement action.
Dropeego may investigate accounts reasonably believed to be controlled by the same person or organization.
Dropeego may request documentation reasonably necessary to verify:
identity; business ownership; business registration; payment ownership; address; tax information; source of funds; authorized representatives; business activity.
Failure to provide reasonably required information may result in restricted access or suspension.
Subscribers must maintain an active Subscription where a paid Subscription is required.
Subscribers must not:
circumvent Subscription fees; exploit technical errors; share paid access; use another person’s Subscription; create duplicate accounts to obtain unauthorized access.
Subscription fees and cancellation rights are governed by the applicable Subscription, Cancellation & Refund Policy.
Subscribers may market Products made available through the Dropeego Platform subject to applicable restrictions.
Dropeego may:
add Products; remove Products; suspend Products; restrict Products by territory; restrict quantities; change suppliers; change Product specifications; discontinue Products.
A Product’s presence on the Platform does not constitute a guarantee that the Product may be legally marketed in every jurisdiction.
The Subscriber must independently assess the legal requirements applicable to its intended market.
Subscribers must not attempt to market or sell Products that are:
illegal; counterfeit; stolen; unauthorized; prohibited by applicable law; prohibited by Dropeego; restricted without required authorization; prohibited by payment providers; prohibited by shipping carriers.
Dropeego may maintain separate prohibited-product lists and may update them without creating an entitlement to continue selling a previously available Product.
Subscribers must not alter, modify, relabel, repackage, dilute, combine, or otherwise modify a Product unless expressly authorized in writing by Dropeego and legally permitted.
Subscribers must not remove:
safety warnings; labels; instructions; ingredient information; regulatory information; expiration information; legally required disclosures.
Because Dropeego may offer skincare and cosmetic Products, Subscribers must exercise particular care when advertising such Products.
Subscribers must not represent a cosmetic Product as a medical treatment unless the claim is legally authorized and properly substantiated.
Prohibited or potentially prohibited claims include unsupported statements that a Product:
cures acne; cures eczema; treats psoriasis; cures hyperpigmentation; prevents disease; treats infection; permanently changes skin; guarantees a medical outcome; provides guaranteed results.
Subscribers must use Product claims responsibly and must comply with applicable Philippine regulatory requirements.
Subscribers must not:
invent ingredients; remove ingredients from descriptions; add ingredients that are not present; misrepresent concentrations; misrepresent Product formulation; claim laboratory testing that has not occurred; claim certifications that do not exist.
Where Dropeego provides official Product information, Subscribers should use the information accurately.
Subscribers must not materially manipulate Product images in a way that creates a misleading impression of the Product.
Images must not falsely represent:
Product size; Product quantity; Product color; Product packaging; Product results; Product contents.
Before-and-after images must not be presented in a deceptive manner.
All Subscriber advertising must be:
truthful; accurate; clear; non-deceptive; legally compliant; reasonably substantiated where required.
Subscribers are responsible for advertising published through:
Facebook; Instagram; TikTok; Google; marketplaces; websites; messaging platforms; influencers; affiliates; offline advertising; any other marketing channel.
Subscribers must not:
Subscribers must not manufacture, purchase, manipulate, or falsify Customer reviews.
Prohibited conduct includes:
fake reviews; reviews written by the Subscriber while pretending to be Customers; paid fake testimonials presented as genuine; review manipulation; suppressing legitimate negative feedback through deceptive practices; creating fake Customer identities.
Legitimate Customer feedback may be requested in accordance with applicable law and platform rules.
Subscribers using influencers, affiliates, or other third parties remain responsible for ensuring that their marketing activities comply with applicable law and platform requirements.
Subscribers must not instruct affiliates or influencers to:
make false claims; conceal material relationships; impersonate Dropeego; make unsupported medical claims; use fake testimonials.
Subscribers must collect only Customer information that is reasonably necessary and legally permitted.
Examples may include:
name; delivery address; telephone number; email address; Order information.
Subscribers must not collect unnecessary sensitive information merely because it may be useful for marketing.
Subscribers must comply with the Philippine Data Privacy Act and applicable National Privacy Commission requirements.
Customer information must not be:
sold; rented; traded; publicly disclosed; shared without lawful basis; used for unrelated purposes; retained indefinitely without lawful justification.
Subscribers must provide appropriate privacy information to Customers.
Subscribers must implement appropriate safeguards to protect Customer information.
Reasonable safeguards should address:
unauthorized access; unauthorized disclosure; account compromise; malware; data loss; improper employee access; unauthorized downloads.
Where a Subscriber uses third-party systems to process Customer information, the Subscriber remains responsible for selecting and using those services appropriately.
A Subscriber must notify Dropeego promptly after becoming aware of a security incident that materially affects Customer information connected to the Dropeego Services.
The Subscriber must cooperate with reasonable:
investigation; containment; remediation; documentation; notification requirements.
Mandatory reporting requirements under Philippine law remain applicable.
Subscribers must provide Customers with professional and truthful communications.
Subscribers must not:
threaten Customers; harass Customers; insult Customers; intentionally mislead Customers; provide fake tracking information; falsely claim an Order has shipped; falsely claim a refund was processed; intentionally conceal material Order information.
Subscribers should communicate important information clearly, including where applicable:
Product information; pricing; shipping information; expected delivery estimates; payment terms; return conditions; refund procedures; applicable restrictions.
Required disclosures must not be intentionally hidden.
Subscribers are responsible for submitting accurate Order information.
This includes:
Customer name; shipping address; telephone number; email address; Product; quantity; applicable Order instructions.
Subscribers should review Orders before submission.
Fake Orders are strictly prohibited.
A fake Order includes an Order submitted:
without genuine Customer intent; using fabricated Customer information; for the purpose of manipulating statistics; to manipulate rankings; to manipulate rewards; to manipulate referral performance; to generate artificial sales; to test payment systems without authorization.
Repeated fake Orders may result in immediate account suspension.
Subscribers must not create artificial transactions involving themselves, related parties, employees, family members, or controlled entities for the purpose of:
generating rewards; manipulating sales statistics; manipulating rankings; earning commissions; qualifying for promotions; circumventing minimum requirements.
Legitimate purchases for personal use are not prohibited unless they violate a specific Program rule.
Where COD is available, Subscribers must use accurate Customer information.
Subscribers must not:
create fake COD Orders; intentionally create undeliverable Orders; repeatedly refuse legitimate COD deliveries; manipulate COD confirmation; create Orders using another person’s identity without authorization.
Repeated COD failures may result in:
account review; Order restrictions; additional verification; temporary suspension; other appropriate action.
Subscribers must use payment methods they are authorized to use.
Prohibited conduct includes:
stolen payment cards; unauthorized payment accounts; fraudulent transactions; payment laundering; false payment confirmations; payment manipulation; deliberate reversal abuse.
Dropeego may cooperate with payment providers and lawful authorities regarding suspected payment fraud.
Subscribers must not encourage Customers to submit false chargebacks.
Examples of prohibited conduct include encouraging a Customer to claim:
a Product was never ordered when it was; a transaction was unauthorized when it was authorized; an Order was not received when it was delivered; a refund was not received when it was already processed.
Repeated or abnormal chargeback activity may result in enhanced account review.
Subscribers must not manipulate Dropeego’s refund process.
Prohibited conduct includes:
false damage claims; false missing-item claims; repeated fraudulent claims; manipulated photographs; fraudulent Customer statements; requesting duplicate refunds; reselling refunded Products while concealing the refund.
Dropeego may investigate suspicious claims.
Claims involving damaged Products should be submitted within the applicable claim period.
Evidence may include:
photographs; videos; packaging; shipping labels; Order details.
False evidence may result in suspension.
A Subscriber must not submit a knowingly false lost-package claim.
Where tracking indicates delivery, Dropeego may require additional investigation before approving a replacement or refund.
Where a carrier investigation is required, the Subscriber must cooperate.
Subscribers must not intentionally submit:
false addresses; incomplete addresses; fictitious addresses; unauthorized third-party addresses.
Where a Customer provides incorrect information, the Subscriber should attempt to correct the information promptly.
Subscribers must provide truthful information for international shipments.
Subscribers must not request that Dropeego:
understate Product value; falsify Product descriptions; misstate quantities; falsify country of origin; misclassify Products; conceal prohibited Products.
Any attempt to manipulate customs documentation may result in immediate suspension.
Subscribers must respect third-party intellectual-property rights.
Subscribers must not knowingly use:
counterfeit logos; pirated photographs; unauthorized Product images; copyrighted advertising; stolen Product descriptions; unauthorized trademarks; infringing videos.
Dropeego may remove content subject to a credible intellectual-property complaint.
Counterfeit Products are strictly prohibited.
A Subscriber must not knowingly:
source counterfeit Products; advertise counterfeit Products; represent counterfeit Products as genuine; use another company’s trademark without authorization.
Serious counterfeit violations may result in immediate termination.
Subscribers must not create the impression that they are:
Dropeego employees; Dropeego representatives; Dropeego branches; Dropeego franchises; authorized Dropeego offices;
unless Dropeego has expressly authorized such representation.
Any permitted use of Dropeego’s logo must comply with Dropeego’s branding instructions.
Subscribers must not:
modify the logo; distort the logo; combine it with misleading claims; register a confusingly similar trademark; create fake official accounts.
Subscribers must not attempt to compromise Platform security.
Prohibited conduct includes:
unauthorized access; password attacks; vulnerability exploitation; malware; malicious scripts; denial-of-service activity; unauthorized API use; scraping restricted data; bypassing authentication; bypassing access controls.
Automated access is permitted only where expressly authorized.
Dropeego may impose:
API limits; rate limits; access restrictions; authentication requirements; technical requirements.
Unauthorized automation may result in immediate suspension.
Subscribers must not intentionally interfere with:
Platform operation; other Subscribers; payment systems; shipping systems; Supplier systems; account security.
Subscribers must not exploit technical errors for commercial advantage.
Subscribers who discover a genuine security vulnerability should report it to Dropeego through the designated security or support channel.
Subscribers must not:
exploit the vulnerability; disclose sensitive technical information publicly; access another user’s information; use the vulnerability to obtain financial benefit.
Where Dropeego provides access to Suppliers, Subscribers must not misuse confidential Supplier information.
Unless expressly authorized, Subscribers must not:
bypass Dropeego to interfere with Supplier relationships; misrepresent themselves as Dropeego; use confidential Supplier pricing for unauthorized purposes; harass Suppliers; attempt unauthorized access to Supplier systems.
Where Dropeego has introduced a Supplier to the Subscriber through a protected commercial relationship, the Subscriber must not knowingly circumvent Dropeego for the purpose of obtaining substantially equivalent Products or services directly from the Supplier in a manner intended to defeat Dropeego’s commercial relationship or contractual arrangements.
This provision does not prohibit lawful competition, independent sourcing, or activities that cannot legally be restricted.
Subscribers must not advertise a Product as continuously available when they know or should reasonably know that the Product is unavailable.
Inventory availability may change without notice.
Dropeego is not responsible for a Subscriber’s failure to update its independent sales channels.
Subscribers are generally responsible for setting their own resale prices.
However, Subscribers must comply with:
applicable Philippine pricing laws; consumer-protection requirements; advertising rules; promotional disclosure requirements; applicable Product-specific pricing restrictions.
Subscribers must not create deceptive pricing representations.
Subscribers must not advertise a discount that is:
fabricated; misleading; mathematically false; based on an artificial reference price; presented without required conditions.
Any “sale”, “discount”, “original price”, “limited offer”, or similar representation must be truthful.
Subscribers must maintain a Customer-facing return process consistent with applicable law.
The Subscriber must not use its own policy to remove a mandatory Customer right.
Dropeego’s supplier-side return procedures do not automatically determine the Subscriber’s legal obligations to its Customer.
Subscribers must process lawful Customer refunds in accordance with:
applicable Philippine law; their Customer-facing policies; applicable payment rules; Dropeego’s operational procedures.
A Subscriber must not intentionally delay a refund that it is legally required to provide.
Where a Product is eligible for replacement under the applicable Dropeego procedure, the Subscriber must provide accurate information and reasonable evidence.
Dropeego may determine whether a replacement is operationally available.
Where replacement is unavailable, another lawful remedy may be offered where applicable.
Subscribers are responsible for maintaining appropriate business records relating to their activities.
Records may include:
Orders; sales; invoices; expenses; refunds; Customer communications; tax records.
Dropeego does not guarantee that its Platform records alone satisfy every Subscriber’s tax or accounting obligations.
Dropeego may retain business records for legitimate purposes including:
legal compliance; tax compliance; fraud prevention; dispute resolution; accounting; security; Customer protection; enforcement.
Retention will be subject to applicable legal requirements and privacy obligations.
Dropeego maintains a zero-tolerance approach toward intentional fraud.
Fraud may include:
identity theft; payment fraud; fake Orders; fake Customers; fake reviews; false refund claims; false chargebacks; account manipulation; referral manipulation; counterfeit activity; falsified documents.
Dropeego may immediately restrict an account where reasonably necessary to prevent ongoing harm.
Subscribers must not exploit:
coupons; promotional pricing; referral programs; membership benefits; credits; rewards; free shipping offers; introductory offers.
Promotional benefits may be restricted, reversed, or cancelled where obtained through abuse, fraud, technical exploitation, or violation of applicable rules.
Where Dropeego operates an affiliate or referral program, Subscribers must not:
create fake referrals; self-refer; use fabricated Customers; manipulate referral attribution; manipulate cookies; manipulate tracking; use unauthorized promotional methods; create artificial conversions.
Dropeego may reverse improperly generated commissions or rewards where legally permissible.
Dropeego may review serious or repeated Customer complaints involving a Subscriber.
A pattern of complaints may trigger:
additional verification; corrective action; Product restrictions; account restrictions; suspension; termination.
A single complaint does not automatically establish wrongdoing.
Where Dropeego reasonably suspects a material policy violation, it may conduct an internal investigation.
The Subscriber may be asked to provide:
documents; Order records; advertising materials; Customer communications; payment information; business information; other reasonably relevant evidence.
Subscribers must cooperate in good faith.
Dropeego may temporarily restrict specific features rather than terminate an account.
Restrictions may include:
placing Orders; accessing specific Products; using promotions; withdrawing funds where applicable and legally permissible; creating additional accounts; accessing specific Platform functions.
Restrictions may remain in place while an investigation is ongoing.
Suspension may occur where there is reasonable concern involving:
fraud; security; serious Customer complaints; payment abuse; prohibited Products; serious policy violations; legal compliance; intellectual-property infringement; account circumvention.
Where reasonably practicable, Dropeego may inform the Subscriber of the general reason.
Dropeego may suspend an account without advance notice where immediate action is reasonably necessary to prevent:
fraud; security damage; unauthorized access; significant Customer harm; payment abuse; illegal activity; destruction of evidence; serious Platform abuse.
Where legally required, Dropeego will provide appropriate notice or process.
Dropeego may terminate a Subscriber’s participation where the Subscriber:
commits serious fraud; engages in illegal activity; repeatedly violates these Policies; sells prohibited or counterfeit Products; materially compromises Platform security; deliberately deceives Customers; deliberately falsifies information; circumvents suspension; repeatedly abuses refunds or chargebacks; creates significant legal or commercial risk.
Termination of an account does not automatically release the Subscriber from:
outstanding payments; Customer obligations; refund obligations; chargebacks; indemnification obligations; confidentiality obligations; intellectual-property obligations; privacy obligations; legal obligations.
Where Dropeego provides an appeal process, the Subscriber may submit relevant information explaining why an enforcement decision should be reconsidered.
An appeal should include:
account information; relevant Order numbers; explanation; supporting evidence; corrective actions taken.
Dropeego may maintain an enforcement decision where the evidence supports it.
Submitting an appeal does not guarantee reinstatement.
Dropeego may consider:
seriousness of the violation; evidence; previous violations; Customer impact; corrective measures; cooperation; likelihood of recurrence.
Dropeego may modify operational procedures where necessary because of:
Supplier changes; logistics disruptions; regulatory requirements; payment-provider requirements; Product restrictions; security concerns; market conditions; technological changes.
Subscribers remain responsible for maintaining their own business continuity plans.
Operational failures caused by circumstances beyond Dropeego’s reasonable control may affect:
Product availability; fulfillment; shipping; Platform availability; payments; communications.
Such events may include:
typhoons; earthquakes; floods; fires; government restrictions; war; civil unrest; pandemics; transportation failures; telecommunications failures; major cyber incidents; supplier disruptions.
Dropeego may update these Policies to address:
legal changes; regulatory changes; new fraud risks; Product changes; Supplier requirements; payment-provider requirements; security requirements; operational improvements.
Material changes will be communicated where required by law.
Nothing in these Policies shall be interpreted as waiving:
mandatory consumer rights; mandatory privacy rights; statutory remedies; regulatory authority; non-waivable legal obligations; rights that cannot lawfully be contracted away.
If any Policy provision is held invalid or unenforceable, the remaining provisions shall remain effective to the extent permitted by law.
The invalid provision shall be modified or interpreted to the minimum extent necessary where legally permissible.
These Policies shall be interpreted together with the Dropeego Dropshipping Subscriber Terms & Conditions.
Where there is a conflict:
Subscribers may not:
sign contracts for Dropeego; make promises on Dropeego’s behalf; issue warranties in Dropeego’s name; represent themselves as Dropeego; incur obligations on behalf of Dropeego.
Unauthorized representations remain the responsibility of the Subscriber.
Subscribers may report suspected:
fraud; counterfeit Products; security vulnerabilities; unauthorized account access; serious policy violations; unlawful activity;
through the official Dropeego support or compliance channel.
Compliance Email: sales.admin@dropeego.com
By accessing or using the Dropeego Dropshipping Program, the Subscriber acknowledges that it:
has read these Policies; understands the operational requirements; agrees to comply with these Policies; understands that violations may result in enforcement; accepts responsibility for its own business; accepts responsibility for its Customers; agrees to comply with applicable Philippine law; agrees to protect Customer information; agrees not to engage in fraud or abuse; agrees not to misuse Dropeego’s Platform; understands that Dropeego may modify these Policies in accordance with applicable law.
BY CLICKING “I AGREE”, CREATING AN ACCOUNT, PURCHASING A SUBSCRIPTION, PLACING AN ORDER, OR USING THE DROPEEGO DROPSHIPPING PROGRAM, THE SUBSCRIBER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREES TO THESE POLICIES, SUBJECT TO ALL MANDATORY RIGHTS AND PROTECTIONS UNDER APPLICABLE PHILIPPINE LAW.
END OF DROPEEGO DROPSHIPPING COMPANY POLICIES

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Valenzuela Suite 567,
Quezon City, Philippines
Email: sales.admin@dropeego.com